FAQ

I CAN'T FIND MY DIGITAL DOWNLOAD

Can't find your digital download after you've purchased? Follow these steps


• If you made an account when you purchased, log back in and you will be able to download this from your orders.


• Check the email you purchased on. This gets emailed to you straight after purchasing.


• Double check your spam/junk in your emails. Sometimes your digital download will fall into your spam.


Still struggling to find this? Just drop us as email, with the email address you'd like us to send your digital download to, and we'll email this over!

CAN YOU MAKE ME A CUSTOM PRODUCT OR CHANGE A PRODUCT YOU ALREADY HAVE?

Of course! We love making products that suit you and your style. You can head to our 'Customs Products' page and we can fully customise these products for you. If you see a product you already like, but want to make some adjustments, no worries! Purchase the product, and add a comment in the notes when you check out. We can then edit the colour, quote, font or style for you, free of charge!

WHAT ARE THE WASH CARE INSTRUCTIONS FOR YOUR GARMENTS?

For all garments, we advise you and your customers follow these instructions for washing and drying:

  • Wash inside out, at 30 degrees Celsius.
  • Do not tumble dry
  • Do not iron over print

HOW LONG WILL IT TAKE TO SHIP MY ORDER?

We usually dispatch physical items within 3–5 working days. All digital downloads are available instantly after purchasing.

CAN I STOCK YOUR PRODUCTS IN MY SHOP?

We like your style! Drop us an email with some info about you and your shop and we'd love to discuss the details. We are also now live on Faire!